Madewell Recalls 5,900 Sweaters That Can Catch Fire

What's being recalled

Madewell is recalling roughly 5,900 women's sweaters that don't meet federal flammability standards, according to a notice from the U.S. Consumer Product Safety Commission announced Thursday, July 16. The CPSC says the defect creates a risk of serious burn injuries or death.

The recall covers two styles: the Madewell Double V-Neck Pullover and the V-Neck Cardigan. Both came in light blue and cream, sold with or without buttons, in sizes XS through L. They retailed between $138 and $148, according to Ground News.

These sweaters were sold at Madewell and T.J. Maxx stores nationwide, plus both companies' websites, between December 2024 and October 2025, per the CPSC.

How to check if you own one

Look at the labels. The neck tag says "Madewell" and lists the size. The sewn-in side seam label carries the style number, either NT611 or NT612, along with the code HO24.

If your sweater has that HO24 code, stop wearing it immediately. That's the CPSC's direct instruction.

What Madewell will do about it

Madewell is offering full refunds in the original payment form or store credit, according to the CPSC notice. There is a catch on the process: customers have to destroy the sweater first.

Specifically, the CPSC says consumers must cut the garment in half, photograph the destroyed sweater, and email that photo to 24-7@madewell.com before getting reimbursed. That's an unusual step for a clothing recall, but it makes sense given the hazard. You don't want a burn-risk sweater ending up back in circulation at a thrift store or resale site.

Customers can also call Madewell toll-free at 866-544-1937, from 9 a.m. to 9 p.m. ET, seven days a week, or use the recall portal at madewell.com.

How serious is this

One sweater has been reported to have caught fire, according to both the CPSC and the New York Post. Zero injuries have been reported as of this recall notice.

The company and federal regulators are acting on a documented ignition event and a failed flammability test, not a pattern of people getting hurt. Federal clothing textile flammability standards exist because fabric that ignites too easily near a stove, candle, or space heater turns a bad moment into a hospital visit. Nobody has been burned. The company caught this before that happened, whether through internal testing, a customer report, or CPSC pressure.

Recalls exist precisely so companies act before the injury count climbs. J.Crew Group, which owns Madewell, is complying with a mandatory federal standard, and doing it before anyone got hurt reflects the system working as intended.

Numbers don't quite match across reports

The New York Post's headline cites "approximately 6,000" sweaters. The CPSC's own notice says "about 5,900." Ground News also uses 5,900, sourced directly to the CPSC. These are the same recall, just rounded differently.

What happens next

The CPSC recall notice is now public and active. Consumers who bought either style, in either color, at Madewell or T.J. Maxx between December 2024 and October 2025, should check their labels this weekend.

Federal law bars anyone from reselling recalled clothing once a CPSC recall is issued, including on secondhand platforms or at consignment shops. If you bought one of these sweaters secondhand or don't remember your receipt, the label check is still your fastest way to confirm exposure. Madewell has not said how many of the 5,900 units have been returned so far, and the CPSC notice doesn't include a timeline for when the recall closes.